Privacy Policy

Privacy Policy for The Creative Culture

Effective Date: 30th March 2025

At The Creative Culture (referred to as "we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. 

This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using our website (the "Site") to purchase our products, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you use our website, create an account, make a purchase, or interact with us in other ways. The information we collect includes:

Personal Identification Information: Name, email address, phone number, billing and shipping address, payment information (credit card details), and other relevant details required to process your order.

Account Information: Username, password, and any other information you provide when you create an account with us.

Order Information: Details of the products you have ordered, the date and time of purchase, and order status.

Browsing Information: IP address, browser type, device information, pages visited, and interaction with the Site. We may use cookies to track this information.

Customer Support: Any correspondence or communication you have with our customer support team.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process and Fulfil Orders: To complete your purchase, process payments, ship products, and provide customer support.

To Improve Our Website and Services: To enhance the functionality and user experience of our website, troubleshoot issues, and develop new features.

Marketing and Promotional Communications: With your consent, we may use your contact information to send promotional emails, newsletters, and updates about new products, offers, or events. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.

To Communicate with You: To respond to your inquiries, provide order updates, and address any issues related to your orders or account.

Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. These help us remember your preferences, analyse site traffic, and improve site functionality. You can manage cookie settings through your browser settings.

We may also use third-party analytics services (such as Google Analytics) to gather information about your interactions with our website to improve performance and user experience.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers who assist with order fulfilment, payment processing, shipping, marketing, and other business operations. These third parties are contractually obligated to protect your information and use it only for the services they provide to us.

In Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or governmental request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee complete security.

6. Your Choices and Rights

Access and Update Your Information: You have the right to access and update your personal information by logging into your account on our website or by contacting us.

Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any email you receive from us or by contacting us directly.

Data Deletion: You can request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or business purposes.

Do Not Track: Some browsers may offer a "Do Not Track" feature that signals to websites not to track your activity. Our website does not currently respond to Do Not Track signals.

7. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

8. International Transfers

If you are accessing our website from outside INDIA, please be aware that your information may be transferred to, stored, and processed in a country other than your own. By using our site, you consent to such transfers and agree to the terms of this Privacy Policy.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be noted at the top of the page. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

The Creative Culture

Email: contact@thecreativeculture.in

Phone: +91 7038284653

Address: 2, Siddhi Project, Narhe, Pune, Maharashtra – 411041

By using our website, you agree to this Privacy Policy and the collection and use of your information as described.